Privacy Policy

This Privacy Policy (“Policy”) governs the manner in which https://www.gramincspservice.com/ (the “Company” or “We”) collects, gains access to, uses maintains, and discloses information including personal information of the users (each, a “User”) of various services (“Services”) provided by the Company, either through the website of the Company or through mobile applications or network telecom operators. Please note that the scope of this Policy is limited to the aforesaid information collected or received by the Company through your use of the Services. By using the Service, you are expressing your agreement to this Policy and the processing of your information, including your personal information, in the manner provided in this Policy. If you do not agree to these terms, please do not use the Service and do not provide the permissions when specifically asked by the Company. This privacy notice tells you what to expect when https://www.gramincspservice.com/ collects personal information. It applies to information we collect about visitors to our website (i.e. who wish to find out more about https://www.gramincspservice.com/ products and services). https://www.gramincspservice.com/ is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. https://www.gramincspservice.com/ may change this policy from time to time by updating this page. By using the Service, you are expressing your agreement to this Policy and the processing of your information, including your personal information, in the manner provided in this Policy. If you do not agree to these terms, please do not use the Service and do not provide the permissions when specifically asked by the Company. Visitors to our website When someone visits https://www.gramincspservice.com/ we collect standard internet log information and details of visitor be have our patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website (https://www.gramincspservice.com/). We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it. Personal Information Personal Information means and includes all information that can be linked to a specific individual or to identify any individual, such as name, address, mailing address, telephone number, email ID, information about your mobile phone and any details that may have been voluntarily provide by the user in connection with availing any of the services on https://www.gramincspservice.com/ When you browse through https://www.gramincspservice.com/, we may collect information regarding the domain and host from which you access the internet, the Internet Protocol [IP] address of the computer or Internet service provider [ISP] you are using, and anonymous site statistical data.

What we collect?

Important Update: We may collect or gain access to certain information including personal information from User in a variety of ways, including, but not limited to, when User accesses and uses our Services and in connection with other activities, services, features, or resources we make available on our Services. Such information may be related to, but not limited to your name, email address, address, phone number, your unique device ID (persistent / non-persistent), hardware type, the version of your operating system (“OS”), your device name, and your location (based on your Internet Protocol (“IP”) address), network information, demographic information etc. Users can always refuse to supply Personal Information; however, it may prevent them from engaging in certain Services related activities. Among the types of Personal Data that our Application collects and asks for permissions, by it-self or through third parties, there are: Location, Bluetooth, and External Storage for Documents (Images and Videos), Contact List, Camera, and Microphone. Location and Bluetooth Permission: Our mobile application uses portable card swipe devices that communicate through BLUETOOTH and thus the application collects LOCATION data to enable the use of searching and pairing of portable card swipe devices even when the app is closed or not in use. Contact List: Our mobile application has features of selecting contacts for the ease of users on different services such as Recharge, AEPS and thus the application takes the CONTACT and READ PHONE NUMBERS Permission. External Storage for Documents, Images, and Videos: Our mobile application takes EXTERNAL STORAGE READ and WRITE permission in order to upload documents related to different services as well as for on-boarding of retailers. Our application also let you download several documents from within the app into your external storage e.g. transaction receipts and FAQs.

Contact Us

If you would like to ask about, make a request relating to, or complain about how We process your information, please contact or email Our grievance officer, at one of the addresses below. Our grievance officer will attempt to expeditiously redress your grievances. For any request, complain, feedback or grievances, please contact: Grievance Department https://www.gramincspservice.com/ M.V.Road, Court Ln, Andheri, East Mumbai, Maharashtra - 400069 Phone No. 022-69711538 EmailId. info@gramincspservice.com Governing Law And Dispute Resolution Except as otherwise described, all content availed by the use of the Platform are made available only to facilitate the Users. Gramin CSP Service controls and operates the Platform and Services and makes no representation that the contents and Services are appropriate or available for use in other locations. If you use the Services from a location other than the location where the Platform and Services are controlled and operated, you are responsible for compliance with applicable local laws. This Privacy Policy shall be governed by and shall be construed in accordance with the laws of India. All disputes relating to this Policy shall be subject to the exclusive jurisdiction of the courts India. “I hereby agree and permit the Bank to use my personal information (including sensitive personal data) and to share the same with statutory/regulatory/law enforcement authorities and payment networks, for monitoring and/or reporting purposes.” Changes to this privacy notice We keep our privacy notice under regular review. This privacy notice was last updated in January 2024.